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What To Expect

PROMPTNESS

Please come and enjoy our Spa at your own pace. We invite you to arrive 15 minutes prior to the time of your appointment to allow for a smooth check-in. Robes, slippers, disposable undergarments and towels will be provided.

PERSONAL PROPERTY

We request that you not bring valuables to the spa. We do provide lockers for personal items to be stored in during your visit.

CANCELLATIONS

Should a cancellation or date change be necessary, we request a minimum of a 24-hour notice for any single service. A 48-hour notice is requested for multiple services, spa packages, or Saturday appointments. All packages must be guaranteed with a gift certificate or a credit card.

GRATUITIES

Gratuity for exemplary service is discretionary. Unless noted, gift certificates for spa packages do not include gratuities. We accept all major credit cards, for your convenience. Gratuities may be added to your charge card or check.

RETURN POLICY

For quality control purposes and to preserve the reputation of our products, we guarantee that none of the items that are purchased from City Magnolia Day Spa are returns from a previous sale. Therefore, we will not offer refunds for product purchases. However, if you are not satisfied with a product, you may return it within 30 days of purchase for store credit or for a one-time product exchange.
 
8927C Fingerboard Rd. (Turning Point Plaza) Frederick, Maryland 21704 (301) 874-0031 © 2009 City Magnolia. All rights reserved.